Inspiring Success

A blog from Creating IT Futures

Back to Listing

January 16, 2020

Soft Skills As Important as Technical Skills in 2020 IT Job Trend Forecasts

Business analysts expect the IT job market to be hotter than ever during 2020. Employees with the right mix of hard technical and soft business skills will continue to find themselves in high demand. In short, aspiring technologists of all ages and stages of developing their careers will continue to find opportunities to land positions working with technology.


Per research from Robert Half Technology, a global human resource consulting firm, 69% of IT decision makers plan to expand their workforce in the first half of 2020. And while the company’s 2020 IT salary report lists the technical skills employers seek for positions working with technology, the study also emphasizes the importance of soft skills, often called emotional intelligence by business leaders, that are necessary for career success.


Robert Half Technology’s list of the 10 most in-demand tech jobs for 2020, per an article in CIO magazine, are:

  • Artificial intelligence architect
  • Business intelligence analyst
  • Cloud architect
  • Data scientist/analyst/engineer
  • Developer (web, software, mobile)
  • DevOps engineers
  • Help desk and desktop support professional
  • Network/cloud administrator
  • Network security
  • Systems administrator


In addition to listing the hard technical skills needed to perform these jobs, the trends report stresses the need for equally important soft business skills – such as strong written and verbal skills, strategic thinking, time management and the ability to collaborate.


Likewise, LinkedIn’s list of 2020 Emerging Jobs includes roles that are heavy on technical skills, with 11 of the top 15 jobs calling for hard IT skills and knowledge. Some of those jobs include artificial intelligence (AI), data science/engineering, cloud engineering and cybersecurity.


But according to the report, the future of the tech industry relies heavily on people skills. As Guy Berger, LinkedIn’s principal economist, says: “Skills like communication, creativity, and collaboration are all virtually impossible to automate, which means if you have these skills you’ll be even more valuable to organizations in the future.”


Related Posts from Creating IT Futures