Inspiring Success

A blog from Creating IT Futures

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September 10, 2015

A successful IT career begins with a heart for customer care and a mind willing to learn

As a command center supervisor with ASI System Integration, Sharon Tatum oversees employees supporting 30-plus installation technicians working on site in schools and other facilities.

Collectively, her team faces new IT questions and challenges every day. So from her perspective, the greatest strength a new employee can bring is a desire to help others and a willingness to think, solve problems and learn.

“Anyone can do this. You are not alone in learning this stuff, and there are a lot of people there to support you and train you,” she says. “So don’t be afraid. Just take that leap. You’re going to find out how easy it is.”

Tatum’s insights are part of a video series sponsored by CompTIA , the IT industry association, and its philanthropic arm, the Creating IT Futures Foundation.

For people considering IT as a new career path, the video series is intended to show the wide range of positions available within the industry — as well as the types of skills employees need to have. Tatum, for example, says her passion for customer service and learning new skills have helped advance her career.

Statistics show that as many as 620,000 IT-related jobs went unfilled in 2014 because of a lack of qualified candidates. IT careers offer stability, flexibility and unlimited potential — plus salaries well above the national median wage, which is great for families.

Hear Tatum’s story — as well as those of other IT professionals — by visiting the Creating IT Future Foundation’s Youtube “Test Drive” playlist.