The way Melissa Lopez sees it, the IT industry truly is an equal opportunity employer.
“I definitely believe woman can succeed just as much as men in IT,” says Melissa, call center manager for ASI System Integration. “The female technicians that work here — the field technicians, the system engineers — are some of our best people.”
In her role at ASI System Integration, Melissa ensures that customers get the technical support they need.
“The computer is used for so many things — paying bills, running businesses — so when the computer is down, making sure that it is running again is my main concern,” she said.
And the IT industry definitely represents opportunity for people who enjoy working with others, she said.
“People skills are important,” she said. “Even when you don’t know exactly what to do, having people skills and a proper dialogue with the customer gives you the opportunity to figure it out or time to look it up.”
And for women who are motivated, the IT industry has no glass ceiling, Melissa said.
“The more you learn, the more you’re worth,” she said. “Technology is a great field to be in because it’s in everything, and it’s growing every day. This is a technology world.”
Melissa’s insights are part of a video series sponsored by CompTIA, the IT industry association, and its philanthropic arm, the /home">Creating IT Futures Foundation.
The video series is intended to show viewers the wide range of careers available within technology — as well as the types of skills the IT industry needs in employees. Melissa, for example, proffers that IT is gender-neutral and needs people who enjoying working with others.
Data shows that as many as 620,000 IT-related jobs went unfilled in 2014 because of a lack of qualified candidates. IT careers offer stability, flexibility and unlimited potential — plus salaries well above the national median wage, which is great for families.
Learn Melissa’s story — as well as those of other IT professionals—at the Creating IT Futures Foundation and CompTIA YouTube channels.